FAQ

Where are we located?

In Sweden.

We are currently an online shop and our design studio is based in our beautiful town Höllviken. All our designs are authentic and created by Vanessa Jo-ann Couture.

Do we ship products?

Yes, we ship to most countries using our dedicated courier services. Shipping to Nordic counties is free of charge and International shipping and duty is covered by the client.

How long does it take to ship our products?

It normally takes 1-2 working days to ship a product which is available instore. For made to measure products, shipping could be done 2 weeks or less after placing the order.

Do we do alterations?

We need to see you physically to do an alteration. If you can visit our studios then we will happily alter your clothes. We can however advise your seamstresses through needed alterations to achieve the perfect fit.

What size am I?

We link the designer’s size chart to all products. We also give advise on the size based on the fabric type. Please give us a call if you need more information.

What sizes do you carry?

We carry size XS-L. If you need a different size please contact us, we may be able to make it in your size.